FAQ

Grizat brings several sources together on one screen. A Grizat is a workspace you create: for example, two live videos and a radio station for following a news event. You can save it to your account, return to it and share a viewing link. Paid plans add tools for personal use, publishing and teamwork.

Yes. You can try video and live audio without signing up. Create a free account to save, manage and revisit your Grizats. Guest workspaces are temporary and are separate from the Grizats saved in your account. Free includes ads placed by Grizat.

Open Grizat, create a workspace and use Add source to find a channel or paste a supported video or stream URL. Start with two or three sources, arrange them and choose which one to hear. Sign in to keep your work in your account.

There is no plan-based limit on saved Grizats or sources per Grizat. This does not guarantee that every device can play many sources at once. Playback depends on your device, browser, connection and the source platforms. If playback slows down, reduce the number of active players.

You can open Grizat in a browser on a phone, tablet or computer. A larger screen gives you more room to compare sources. Several active players can use significant mobile data and battery. Playback may pause when you switch apps or lock your device, depending on the browser and source.

Choose Free to create, save and share with ads. Choose Pro for your own ad-free Grizat experience, images, notes, link cards, audio files and Kids & Family Profiles. Choose Publisher to remove Grizat ads for your shared audience and add collaborators and audience reports. Publisher Plus adds unlimited ad-free audience views, five collaborators with Pro editing in assigned Grizats, and custom branding. Each paid plan includes the features of the previous one. See Pricing for current prices and billing periods.

Pro removes ads placed by Grizat for your own use while you are signed in. It does not remove Grizat ads for other people viewing your shared Grizat. For example, a journalist can use Pro to prepare a workspace without Grizat ads; to publish it without Grizat ads for readers, the owner needs Publisher or Publisher Plus.

No. Ad-free covers ads placed by Grizat. YouTube and other embedded platforms, and radio stations, may include their own advertising. A Grizat subscription does not control those ads or replace a subscription required by a source platform.

Ad-free does not mean that every cookie or consent prompt disappears. Grizat or an embedded service may still ask you to make privacy choices. Paid plans remove the Grizat ads covered by your plan; they do not override privacy settings or the controls of another platform. See the site’s Privacy Policy and Cookie Policy for more information.

Prices are in US dollars (USD). An annual plan is charged as one yearly total; the monthly equivalent shown on Pricing is for comparison. Applicable taxes are shown at checkout. Your card provider may apply currency conversion or its own fees.

Yes. If you have an active Polar subscription, open your profile and choose Change plan or cancel, or choose a plan from Pricing and continue to secure billing. Select the change in Polar and review the billing details before confirming. The effective date and any price adjustment follow the billing settings shown by Polar. A scheduled change does not replace your current benefits before it takes effect.

Use Change plan or cancel in your profile to open Polar and cancel your subscription. The portal shows when your paid access ends. Your saved Grizats are kept. After paid access ends, ads placed by Grizat may return and paid editing features are no longer available.

Your saved Grizats and existing images, notes, link cards and audio files are not deleted because you change plans. Without Pro access, those existing paid content blocks remain visible but cannot be added, edited, replaced or removed. Moving from Plus to Publisher removes shared custom branding and the extra collaborator permissions when the change takes effect. Access for collaborators follows the new plan; saved assignments are retained. Moving to Pro or Free ends Publisher collaboration and audience-report access.

A manual or complimentary grant does not automatically create a paid Polar subscription. If you choose to purchase a plan, checkout starts a paid subscription and replaces the grant after activation. Ask support if you want to keep an existing complimentary arrangement.

Open Change plan or cancel in your profile to reach Polar for billing and invoices. If a confirmed payment has not activated the expected plan, contact support@grizat.com with your account email and order reference. Do not send a card number, password or verification code. Refund requests can also be sent to support; this FAQ does not set a separate refund policy.

Eligible non-governmental, nonprofit organizations can apply for complimentary Publisher access at ngo@grizat.com. Approval is required. Eligibility and the audience allowance are confirmed during setup. Complimentary access is not activated automatically by selecting a plan.

No. Anyone with an active public share link can open that Grizat, including its images, notes, link cards and audio files. Viewing a shared Grizat does not give someone permission to edit it. Viewers do not need their own Publisher subscriptions.

Turn on sharing and copy the viewing link. You can put it on your website, in a newsletter or in a social post. Saving edits keeps the same share link. Readers who already have it open can reload to see your latest saved version; the public viewing page does not update continuously.

A public share link is not password-protected: anyone who receives it can open it and pass it on. Turn off sharing to stop access through that viewing link. Uploaded images and audio use direct media URLs; disabling the Grizat share link does not make those media URLs private. Do not use public sharing for confidential material.

Publisher includes three distinct collaborators across the publishing account; Publisher Plus includes five. In Publisher Studio, choose a Grizat, invite the person by email and copy the invitation link to send them. Grizat does not send the invitation email automatically. They must sign in with the invited email address and accept the link. Publishing invitations expire after seven days. The owner is not counted toward the collaborator limit. The same person can be assigned to several Grizats and counts only once toward the limit.

With Publisher, an invited free account can edit text such as the workspace title and description, manage video and live audio sources, and move existing paid content blocks. They can see images, notes, link cards and audio files but need personal Pro access to add, edit, replace or remove those blocks. With Publisher Plus, collaborators have Pro editing permissions inside the Grizats assigned to them. This does not upgrade their personal account or let them create paid content in their own separate Grizats.

No. An invitation gives access only to the Grizats you assign. It does not grant access to your subscription, payment details or other workspaces. The owner controls invitations and can revoke a collaborator’s access.

Saved changes are checked automatically in the editing workspace and normally appear within a few seconds while it is open. This is not a shared cursor or live typing editor. Save your changes, and coordinate before editing the same item. If a conflicting version is detected, your unsaved draft is protected and you are asked to resolve it rather than silently overwrite someone else’s work.

A view is a successful load of a shared Grizat, regardless of how many sources it contains. Reloads and repeat visits count. The owner, active collaborators with access to that Grizat and recognized bots are excluded. A view does not mean a video was played, a radio station was heard or a new person visited.

Publisher includes 100,000 ad-free audience views per calendar month, pooled across the account’s shared Grizats. The month is measured in UTC (Coordinated Universal Time), not your local time or subscription renewal date. Publisher Plus has no monthly ad-free audience-view allowance limit.

Contact support@grizat.com to arrange an extension or switch to Publisher Plus. Your shared Grizats remain available and ads placed by Grizat remain disabled. There are no automatic overage charges. The allowance still applies to Publisher; any extension needs to be agreed with Grizat.

Publisher plans show views by day and Grizat, source appearances and CSV export, with reports for 7, 30, 90 or 365 days. A source appearance means that a source was included in a loaded Grizat. Reports do not measure unique people, video plays, listening time or how long someone stayed. Detailed reports begin when collection is enabled; older detailed history is not recreated. Dates use UTC and detailed records are retained for 400 days.

Different tools count different events and may use different time zones or bot filters. Grizat audience reports count successful shared-Grizat data loads, including reloads, rather than unique visitors or player activity. Grizat’s audience counters use aggregate records without visitor identifiers, tracking cookies, IP addresses or device fingerprints. This describes the audience-counter feature; embedded services and other site tools have their own data practices.

You can add a logo, accent color and website link to each public shared Grizat. A discreet Powered by Grizat link remains. Custom branding does not change third-party players, replace their branding or provide a custom domain. If you move to a plan without custom branding, your settings are retained but the branding is no longer displayed.

All plans support video and live audio sources, including radio. Supported video integrations include YouTube, Twitch, Kick, Trovo, Facebook Live, VK Video, Douyu and Huya, subject to each platform’s embedding rules. Pro and Publisher plans also let you upload images and audio files, add link cards and write notes. A link card opens a reference; it does not import the full linked article or make every website embeddable.

They are paid content blocks alongside your video and live audio sources. Upload an image, write a note or add a link with a title to give viewers context. Images support JPG, PNG and WebP up to 2 MB and are optimized for web use. A link card does not bypass the linked website’s login or paywall.

Yes. Pro and Publisher plans support uploaded MP3, M4A, OGG and WAV audio files. The upload size limit is shown in the upload interface and playback support can vary by browser. An uploaded audio file is different from a live radio stream, which is included in every plan. Grizat does not automatically transcribe recordings or create a podcast distribution feed. Only upload files you are allowed to share; direct file URLs are public.

First try opening the original source to check that it is still available. A source may have ended, changed its URL, disabled embedding, required a login or restricted playback in your location. Some embedded sources may also wait for consent or a click before loading or playing. If needed, reload the source, try a current browser or use fewer active players. If it still fails, send support the Grizat link, source URL, device, browser and error message.

Yes, for sources Grizat can control. Use the audio options to choose between one controlled source at a time or multiple sources together. The mute control covers YouTube, radio and uploaded audio files; other embedded platforms may require their own player controls. A cyan outline helps identify an active audible source. Browsers may require a tap or click before sound starts.

The Grizat interface is in English. Source languages and availability vary, and a source that plays for you may be unavailable to a viewer in another country. Check important sources with your intended audience before a live event. Grizat does not bypass regional restrictions or automatically translate videos, audio or text that you add.

Radio discovery uses public stream information, including the community-maintained Radio Browser directory. Playback connects to the station’s public stream; Grizat does not rebroadcast it. Third-party videos, streams and other content remain with their creators, rights holders, platforms and stations. Contact support@grizat.com about a broken or incorrectly listed source.

You can use the controls and interactions that the original platform makes available in its embedded player. Live chat, login, playback controls and other features depend on the platform and source. A Grizat subscription does not unlock features restricted by that platform.

Kids & Family Profiles are included with Pro and Publisher plans. An adult can organize selected YouTube videos into family profiles and share viewing access with relatives. Kids is a separate family area, not the Publisher Studio. It does not remove advertising or other features supplied by YouTube, and it is not an automatic content-safety filter.

Relatives can use an active family viewing link without an account. To help manage a profile, a relative needs their own account and an invitation from the owner. A viewing link and an editing invitation provide different kinds of access. Keep family links and invitations with the people you intend to include, and review the selected videos yourself.